Pembrokeshire Libraries

Digital Communities

Pembrokeshire Libraries

Digital Communities Wales has provided training to Pembrokeshire Libraries staff, to enable them to expand on the service they provide to library users.

There are 12 public libraries across Pembrokeshire as well as a mobile library service available that visits villages and rural areas and offers a ‘Library at Home’ service. The National Library of Wales offers a wide range of subscribed electronic resources. In conjunction with Pembrokeshire County Council, the National Library of Wales offers people the opportunity to register for access to their electronic resources.

Through the Digital Champion course, several members of staff have learnt valuable techniques on delivering informal support to customers.

The ongoing support, in terms of additional resources and advice, received from Digital Communities Wales has been fantastic.

Kath Woolcock, Economy Librarian, Pembrokeshire Libraries

Pembrokeshire Libraries offer a wide range of online resources, such as Find My Past, Ancestr yLibrary, Encyclopaedia Britannica, Oxford Dictionaries and Reference, plus Gale Cenage Newspapers. These are all available at libraries and many of them can be accessed for free from a computer. Pembrokeshire Libraries are part of the eBooks for Wales project, as well as offering Audio eBooks and eMagazines.

How We Helped

The training covered two main courses: a mixture of 1-hour workshops (such as health & well-being online, e-Government websites and money saving online) and the two-day Digital Champions course, which helps people to train others how to get more from computers and the internet.

Training was delivered to groups ranging from 4-8 in number. It is hoped that further training will be delivered to new digital volunteers, who will be helping people to get online in Pembrokeshire Libraries through the delivery of First Click courses for beginners and weekly digital drop-in sessions. Pembrokeshire Libraries has borrowed Digital Communities Wales kit for one event.


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LinkPembrokeshire Libraries

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