Grŵp Cynefin

Digital Communities

Grŵp Cynefin

Grŵp Cynefin is a housing association which manages nearly 4,500 properties across north Wales, as well as north Powys.

Grŵp Cynefin is more than housing and as well as managing properties, it also has a Community Initiatives Team that can help develop projects in tenants’ local areas to improve people’s quality of life. In the past, Grŵp Cynefin has worked on projects from playgrounds and skate parks, to larger projects such as HWB Dinbych, which is a youth enterprise centre.

The Challenge

With changes to benefits, Universal Credit being introduced, and the issue of social isolation becoming more prevalent, it has become apparent that housing associations need to play a key role in digital inclusion.

As part of the Community Initiatives Team, the Bus Stop Project delivers digital inclusion sessions at extra care schemes of the project’s funders.

Now I’m able to ask about my IT problems with the computer and have them sort it out in a friendly and easy manner.

These sessions have given me a great deal of confidence especially with Facebook and storing data on a USB.

Jane Moore, beneficiary (Bus Stop Project)

How We Helped

Digital Communities Wales provided the Community Initiatives Team of Grŵp Cynefin with training at the end of 2015. There were seven members of staff in attendance.

From e-mail to social media, online safety and money saving, the team was trained in how to approach digital inclusion with different clients and the availability of online resources to help them achieve their objectives, such as helping people to tackle social isolation.


Adobe PDF DocumentGrwp Cynefin
File Type: Adobe PDF Document | File Size: 721KB

Microsoft Powerpoint DocumentGrwp Cynefin
File Type: Microsoft Powerpoint Document | File Size: 721KB


LinkGrwp Cynefin

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