Webinars are brief online seminars which are great for continued professional development. They help you get an overview of a topic in a short amount of time.

Upcoming Webinar Sessions:

Tues 22nd Nov | 1pm - 2pm

Financial and Digital Inclusion Saving/Managing Money – Tools, Apps and Tips


Tues 22nd Nov | 1pm - 2pm


This interactive session will look at online money saving tools/apps and tips that can support your clients to become more savvy online.


To register for this session please click here.

Wed 7th Dec | 1pm - 2pm

Christmas Special: Online Safety - Online Shopping


Wed 7th Dec | 1pm - 2pm


This Webinar will focus on scam busting/staying safe while shopping online and touch on money management tools to help ensure your clients are aware how to stay safe while shopping online this Christmas.


To register for this session please click here.


A Quick Guide to Webinars

Registering for Our Webinars:

  • Click on the registration URL (link)
  • Complete the registration form
  • You’ll receive an email confirming your registration. This will include a link to the webinar. Please note: this will not be active until the date of the webinar.
  • You also receive a calendar entry you can add to your outlook calendar.

Reminder Emails

You will receive two reminder emails- one a day before your webinar and one an hour before.

Join a webinar

  • 10 minutes prior to the webinar, open your confirmation email
  • Click on the link to join the webinar. (You will be taken to a waiting room. Once the webinar begins you’ll be added to the session)
  • Make a cup of tea or coffee

Mobile Devices

You can also join Click Meeting from a mobile device- you need to download their app before the session begins. The app is available from the app store and Google Play store.

Using the App to Enter Our Webinar

  • You will need access to your confirmation email on your device.
  • Click on the link. Your device will ask you if you want to open “Click Meeting” app.
  • Click “yes”/ “agree”
  • You’ll be taken to the waiting room for the webinar.
  • Don’t try and enter the webinar directly through the app or you’ll be prompted to register again.


  • For our webinars only the trainers’ microphones and cameras will be active.
  • We do want to encourage you to participate so please use the chat boxes to add your thoughts to the session. You’ll be asked to join in with activities at various points during the session and there will always be a Q&A session at the end of each webinar. Please note: all participants will be able to see your contributions to the chat box! If contributing via the chat box is difficult for you please get in touch with Hannah – Hannah.france@wales.coop and we can enable your microphone and/or camera as required.
  • You’ll also be able to send private messages to the trainers should you need a more detailed response or are experiencing issues.
  • We invite you to join in the conversation on Twitter using the #DCWwebinar


No Sound?

  • We recommend you use a headset to take part. This will help cut down noise interference and help ensure you can clearly hear what’s going on.
  • Check your device settings- is the correct playback device selected?
  • Check your connection – you will be prompted to do this upon entering the webinar.
  • Leave and re-enter the webinar
  • Make sure you don’t have another application running that requires camera/microphone/sound (e.g. skype or hangouts) as this may interfere with Click Meeting.


If your organisation has strong firewalls and you find you are unable to enter the webinar, we recommend using the app on a mobile device.

Remote Desktops

We recommend entering the webinar from your main desktop on a computer or laptop- outside of programmes such as Citrix or other remote desktops as this can affect the quality of your experience.

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