You’ll receive an email confirming your registration. This will include a link to the webinar. Please note: this will not be active until the date of the webinar.
You also receive a calendar entry you can add to your outlook calendar.
You will receive two reminder emails- one a day before your webinar and one an hour before.
Join a webinar
10 minutes prior to the webinar, open your confirmation email
Click on the link to join the webinar. (You will be taken to a waiting room. Once the webinar begins you’ll be added to the session)
Make a cup of tea or coffee
You can also join Click Meeting from a mobile device- you need to download their app before the session begins. The app is available from the app store and Google Play store.
Using the App to Enter Our Webinar
You will need access to your confirmation email on your device.
Click on the link. Your device will ask you if you want to open “Click Meeting” app.
Click “yes”/ “agree”
You’ll be taken to the waiting room for the webinar.
Don’t try and enter the webinar directly through the app or you’ll be prompted to register again.
For our webinars only the trainers’ microphones and cameras will be active.
We do want to encourage you to participate so please use the chat boxes to add your thoughts to the session. You’ll be asked to join in with activities at various points during the session and there will always be a Q&A session at the end of each webinar. Please note: all participants will be able to see your contributions to the chat box! If contributing via the chat box is difficult for you please get in touch with Hannah – Hannah.email@example.com and we can enable your microphone and/or camera as required.
You’ll also be able to send private messages to the trainers should you need a more detailed response or are experiencing issues.
We invite you to join in the conversation on Twitter using the #DCWwebinar
We recommend you use a headset to take part. This will help cut down noise interference and help ensure you can clearly hear what’s going on.
Check your device settings- is the correct playback device selected?
Check your connection – you will be prompted to do this upon entering the webinar.
Leave and re-enter the webinar
Make sure you don’t have another application running that requires camera/microphone/sound (e.g. skype or hangouts) as this may interfere with Click Meeting.
If your organisation has strong firewalls and you find you are unable to enter the webinar, we recommend using the app on a mobile device.
We recommend entering the webinar from your main desktop on a computer or laptop- outside of programmes such as Citrix or other remote desktops as this can affect the quality of your experience.
Previous Webinar Sessions:
1. Digital Volunteering
2. Online Safety
3. Online Christmas Shopping Special
4. Digital Tools for Supporting Job Seekers
5. Digital Footprint
6. Financial and Digital Inclusion
7. Safer Internet Day 2017 – Helping Young Adults to Safely Explore the Digital Landscape
Keep up-to-date with all things Digital Inclusion and receive our regular blog posts straight in to your inbox