Success Stories

We’ve put together a selection of case studies which showcase how Digital Communities Wales has helped organisations to get people online.

These case studies cover a range of topics, from supporting people to access online public services or find health information online, to helping people become more confident about finding work or become more engaged in their local community.

Accessing Online Public Services

Case studies demonstrating how we’ve supported individuals to access online public services.

Cartrefi Conwy - Cartrefi Conwy is an independent not-for-profit Registered Social Landlord (RSL). The company ....
Change Step - Led by CAIS – a North Wales charity that supports people across ....
Pembrokeshire Libraries - Digital Communities Wales has provided training to Pembrokeshire Libraries staff, to enable ....

Increase in Public Service Efficiency

Case studies demonstrating how the organisations we support have become more efficient.

Flintshire Library Service - Flintshire Library Service provides statutory access to learning and information to people ....
Groundwork Wales - Groundwork Wales is an organisation that develops and delivers projects that are ....
Grŵp Cynefin - Grŵp Cynefin is a housing association which manages nearly 4,500 properties across ....
Job Centre Plus Canton, Cardiff - The Jobcentre Plus office in Canton is one of three in the ....
Menter Llŷn - Menter Llŷn is a social enterprise that focuses on community cohesion and ....
Penley Rainbow Centre, Wrexham - Penley Rainbow Centre is based in the village of Penley in South ....
RNIB Online Today - Online Today, RNIB’s flagship Digital Inclusion project, was just getting underway as ....
Torfaen County Borough Council - Torfaen County Borough Council is responsible for providing a range of public ....
Vale of Clwyd Mind - Vale of Clwyd Mind (VOCM) is an affiliation of National Mind. Established ....

Increased Confidence About Finding Work

Case studies demonstrating how people supported by us have increased confidence about finding work.

Awen Cultural Trust - The volunteer work placement project in Bridgend libraries is a partnership project ....
Careers Wales has invested in the digital skills of its staff - Careers Wales was delivering more and more services online as part of ....
Fern Partnership, Ferndale, Rhondda - Fern Partnership is a community organisation in Rhondda Cynon Taff which delivers ....
Get Cardiff Online Partnership - The Get Cardiff Online partnership was established under Communities 2.0 to support ....
Melincryddan Community Conference - Prior to the advent of the Communities First programme, the community had ....
Pembrokeshire Citizens Advice Bureau - Pembrokeshire Citizens Advice Bureau (CAB) provides free, independent, confidential and impartial advice ....
RCT Jobcentreplus - Jobcentreplus (JCP) staff in Rhondda Cynon Taff wanted to increase the digital ....

Improved Financial Literacy/Capability/Budget Management Skills

Case studies showing how people have used their new digital skills to improve their financial capability.

Cadwyn Housing Association - Cadwyn Housing Association is ‘not for profit’ organisation with housing roots. Cardiff ....
Merthyr Tydfil Housing Association – Lowri’s story - Lowri* is in her 30s with a young family. She hadn’t used ....
NatWest Community Banking Team - With more and more people opting to bank online and the reduction ....
Pennaf / Clwyd Alyn - Digital Communities Wales (DCW) provided support to Clwyd Alyn Housing Association, as ....
Student volunteers at Swansea University have helped tenants prepare for universal credit - Students from Discovery Student Volunteering Swansea were recruited and trained by DCW ....

Becoming More Active in the Community

Case studies which capture how people have gone on to become more engaged in community activities

Abertridwr Community Choir - Abertridwr Community Choir was set up in October 2014. The group meets ....
Activity trackers help people learn new digital skills while improving fitness - Digital Communities Wales is working with an increasing number of organisations in ....
Blaenau Gwent Council helps people get online to combat social isolation - The Digital Inclusion Officer at Blaenau Gwent County Borough Council approached DCW ....
Borras Park School increased its community outreach with digital inclusion activities - Borras Park School in Wrexham has a close relationship with its local ....
Caerphilly County Borough Council - The Get Caerphilly Online project, run by Caerphilly County Borough Council, and ....
Cardiff care home residents have been motivated to get online by school children - A partnership between Ty Llandaff care home and Ysgol Pencae in Cardiff ....
Gorwellion Newydd - Gorwellion Newydd offers re-ablement programmes to adults with acquired disabilities and chronic ....
Gwent Federation of WIs - The Women’s Institute plays a unique role in providing women with educational ....
Menter Fachwen - Menter Fachwen is a charity based in Gwynedd. It was established in ....
Merthyr Tydfil Housing Association – Carol’s story - Carol* is a 75 year old lady who lives alone. Carol has ....
Mind Monmouthshire - Mind Monmouthshire provides tenancy support, both in houses which it manages, and ....
Neath Police Cadets - In April 2017, nine Police Cadets who had been trained as Digital ....
Neath Port Talbot Stroke Group - Melincryddan Community Conference (MCC) is a not-for-profit company and a Registered Charity, ....
Newydd Housing Association – Linda’s story - Digital exclusion can often have a detrimental impact on health, education and ....
Pen-Y-Dre High School - Pupils from Pen-Y-Dre High School in Merthyr Tydfil have become Digital Heroes ....
Penywaun Enterprise Partnership - Penywaun Enterprise Partnership is a community based charity and Development Trust established ....
Police cadets learnt how to protect themselves online as well as helping others - A group of 14-16 year old police cadets were surprised to learn ....
Scope Cwmbran - Scope Cwmbran Adult Service supports disabled people with cerebral palsy and other ....
Swansea Police Youth Hub - Swansea Police Youth Volunteer Hub is a group for young people, aged ....
Tref y Rhyg Primary School - Digital Fridays is an exciting new project in partnership between RCT Communities ....
Welsh Baccalaureate Community Challenge – Coleg Gwent - Digital Communities Wales (DCW) started working with Coleg Gwent ahead of Get ....

Parents/Grandparents/Guardians Feel More Confident Supporting their Children

Case studies showing the impact of digital inclusion support on families.

2nd Beaufort Scouts Group, Blaenau Gwent - The 2nd Beaufort Scouts Group located in Ebbw Vale has 15 young ....
6th Merthyr Scout Group - The 6th Merthyr Scout Group is based in the village of Troedyrhiw, ....
Anglesey school children trained as Digital Heroes so they could help their families - The Headteacher of Ysgol Rhoscolyn, Sarah Roberts, is keen to involve parents ....
Cloud 9 Caerphilly - The Cloud 9 project was launched in November 2014. It has been ....
Greenmeadow Primary School, Torfaen - Greenmeadow Primary school is situated in the Cwmbran area of Torfaen. The ....
Ysgol Gymraeg Bronllwyn - Nicola Gould, the Head Teacher of Ysgol Gynradd Cymraeg Bronllwyn, contacted Digital ....

More Aware of Health Information Online

Case studies showing how people have used their new digital skills to access health information

Aneurin Leisure Trust - Aneurin Leisure Trust delivers a range of services which are designed to ....
HAPI Hub Fitbit Project - HAPI (Healthy, Aspiring, Prosperous and Inclusive) is a non-clinical health and wellbeing ....
Improved access to digital technology helps to improve people’s health and wellbeing - Digital Communities Wales is working with an increasing number of organisations in ....
Melin Homes Fitbit Project - Melin Homes is a registered social landlord providing affordable homes for residents ....
Mental health charity Gofal is helping its users find health information online - Staff at South Wales charity Gofal took part in digital inclusion training ....
Mental Health Matters Wales - Based in Bridgend, Mental Health Matters Wales (MHMW) is an independent non-profit, ....
Merthyr Tydfil Housing Association – Mrs James’ story - Merthyr Tydfil Housing Association (MTHA) was loaned a number of laptop computers ....
Ponthafren Association - Ponthafren Association is a registered charity, catering for people who experience mental ....

Entering Further Learning

Case studies showing how people have extended their learning journey as a result of our support.

Age Cymru Ceredigion - Digital Communities Wales (DCW) has provided support to Age Cymru Ceredigion (ACC) ....
Cardiff Council Union Learning Team - The Joint Union Learning Team, in partnership with Cardiff Council is working ....
Ebbw Fach Communities First Cluster - Communities First is a Welsh Government programme that supports the Tackling Poverty ....
Môn Communities First - The Communities First Team delivers a range of projects, often in partnership ....
North Denbighshire Communities First - North Denbighshire Communities First supports residents and local groups across the local ....

Get Online in Wales

The free online database of public places in Wales where there is free access to computers, the internet and other forms of digital technology.

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